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FAQ

Pop-up Knife Sharpening
1. The easiest way to bring your knives is to use an oven mitten. Wrapped in a dish towel also works. Please see the short video for some creative ideas. Please make sure tips are covered and do not poke through.
2. On a piece of paper, legibly write provide: 

- Name

-phone number (I will text you when the knives are ready)

-Email Address (if you want to receive fall, winter, and spring/summer newsletter) 

-Total number of items

-Secure the label around the wrapped knives with rubber band, string or tape. 

- Include venmo handle if using drop box 

-Venmo, Cash, and most credit Cards (+ 3% credit card fee)

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Drop off and your knives will be ready in about an hour (shorter depending on the queue).

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Drop off your knives at one of my locations, then go grocery shop, run errands, you name it! No waiting days or weeks to get your knives back. We'll discuss your timing and we'll work out a plan. Then, I'll text you when your items are ready.
 

How long is the wait?

It's first come, first serve, so the wait is dependent on how many knives you bring and how many customers are ahead of you. Some people drop-off and come back a couple hours later. Serrated knives and scissors will require additional time as they are sharpened by hand. 

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How does the early knife drop-off work?

Please read the location sections for specific details.

Drop-off locations are Red Wagon Plants and Old Brick Store. 

Madam Cutler and Co., Red Wagon Plants and Old Brick Store are not responsible for uncollected items. 

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What form of payment do you take?

Payment is required at check-in. 

Venmo, Cash, Credit Card or Check (to: Linda Furiya, Vermont locations only) are accepted

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Do you sharpen hair stylist shears or pet grooming shears?

No. Refer to the Price List to see all the items I sharpen. 

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Do you sharpen gardening tools, axes and the like?

Yes, but only certain tools. Please message me and I'll see what i can do. Also, check out my price list for items I am accepting. 

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Madam Cutler and Co.

Vermont 

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